FAQS
1. ARE YOUR WATCHES AUTHENTIC?
Yes. We carefully source and inspect our watches to ensure that every product meets our stated quality and authenticity standards.
2. DO YOU OFFER DELIVERY ACROSS PAKISTAN?
Yes. We offer delivery across Pakistan. Delivery times may vary depending on your location.
3. HOW CAN I PLACE AN ORDER?
Simply select your desired watch, add it to your cart, and proceed to checkout. You can also contact us through WhatsApp for assistance with your order.
4. DO YOU OFFER CASH ON DELIVERY?
Yes, Cash on Delivery is available on eligible orders across Pakistan.
5. HOW LONG DOES DELIVERY TAKE?
Orders are generally delivered within 2–5 working days, depending on the destination and courier service.
6. HOW WILL MY WATCH BE PACKAGED?
Every watch is carefully packed in premium packaging to ensure it reaches you safely and in excellent condition.
7. CAN I TRACK MY ORDER?
Yes. Once your order has been dispatched, tracking details can be provided so you can follow your shipment.
8. CAN I RETURN OR EXCHANGE MY WATCH?
Yes, eligible products can be returned or exchanged according to our Return & Exchange Policy. Please contact our support team before sending any item back.
9. HOW CAN I CONTACT CUSTOMER SUPPORT?
You can contact us directly through WhatsApp for quick assistance regarding products, orders, delivery, or any other questions.
10. WHAT IF I RECEIVE A DAMAGED PRODUCT?
Please contact us as soon as possible after receiving your order and provide clear photos/videos of the package and product. Our team will review the issue and assist you accordingly.
11. DO YOU PROVIDE WARRANTY?
Warranty coverage depends on the specific product. Please check the product description or contact us before placing your order for warranty details.
12. HOW CAN I CHOOSE THE RIGHT WATCH?
If you're unsure which watch is right for you, contact us on WhatsApp. Our team will be happy to help you choose based on your preferred style, size, design, and budget.
NEED MORE HELP?
WE'RE HERE FOR YOU.
Have a question that isn't answered above?
CONTACT US ON WHATSAPP AND OUR TEAM WILL BE HAPPY TO ASSIST YOU.